Thathair Privacy Policy | Your Privacy Matters

OVERVIEW

This Privacy Policy describes how ThatHair™ ("we", "us", or "our"), a brand owned and operated by HDH ECOM INC, a legally registered business in Delaware, USA, collects, uses, and protects your personal information when you visit our website or purchase our products.

Business Information:

ThatHair

3524 Silverside Rd SUITE 35B Wilmington, DE 19810-4929, United States

Email: support@thathair.co

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to gather information about your browser and operating system.

Marketing Communications:

With your explicit permission, we may send you promotional emails or text messages regarding our store, new products, and other updates.
Checkout reminders may be triggered via webhooks.

SECTION 2 - CONSENT

How do we obtain your consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, you consent to our collecting and using it for that specific reason only.

For marketing purposes, we will either ask you directly for your expressed consent or provide an option to opt out.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent by contacting us at support@thathair.co.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

Data Storage:
Your data is stored through Shopify’s databases and the general Shopify application, secured on a protected server behind a firewall.

Payment Security:
If you choose a direct payment gateway, Shopify stores your credit card data using PCI-DSS encryption standards. For more details, refer to Shopify’s Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information as necessary for the services they provide. However, some providers, such as payment processors, have their own privacy policies. We encourage you to review them.

If you process a transaction through a third-party service, your information may be subject to different jurisdictional laws (e.g., U.S. Patriot Act for payments processed in the United States).

External Links:
Once you leave our website or engage with third-party applications, our Privacy Policy no longer applies.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no transmission method is 100% secure, we comply with PCI-DSS requirements and implement additional security measures.

SECTION 7 - COOKIES

We use cookies to enhance your browsing experience. You may opt out of certain cookies by adjusting your browser settings.

Examples of cookies we use:

- _session_id: Stores information about your session (referrer, landing page, etc.).

- _shopify_uniq: Counts the number of visits to our store by a single customer.

- cart: Stores information about the contents of your shopping cart.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting to the website. If significant changes occur, we will notify users here.

QUESTIONS AND CONTACT INFORMATION

For questions, corrections, or removal of personal information, contact our Privacy Compliance Officer:

ThatHair